We hope that all students achieve their academic potential during their time at the University of Worcester. However, we do know that sometimes things can go wrong or happen not as expected.
Our advisors support students to make sense of all academic procedures and explain to students their options moving forward. While advisors cannot act on a student’s behalf, we can attend meetings with students to offer support and ensure the process is completed in accordance with the University's policy.
The following pages give information about academic issues and advice if you encounter any problems during your time at the University of Worcester.
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Struggling to meet a submission deadline or perform to the best of your ability because of an unexpected personal problem? You might be able to claim Mitigating Circumstances.
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Is the quality of teaching or the delivery of the course below your expectations? Have you tried to resolve the issue but are unhappy with the response? You might have grounds for a Formal Complaint.
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Have you been accused of Academic Misconduct? Have you been referred to an Academic Integrity Tutor? We can support you through the process.
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Have you been asked to attend a Fitness to Practise meeting? Are you concerned about your professional qualification? We can support you through the process.
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Do you believe something went wrong during your assessment because of the University? You might be able to submit an Academic Appeal.
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Confused about academic procedures? Find out more information in our helpful guide.
To find out more about the various academic procedures at the University of Worcester and where you can find help, you can browse the following webpages or book an appointment with an advisor.
Confidentiality
The Help & Advice service is confidential - nothing you tell us will be shared with the University of Worcester or any other organisation or individual without your permission. There are rare occasions where a breach of confidentiality may be deemed necessary. A breach of confidentiality will only occur if staff have evidence to believe that someone is at risk of harm and abuse. Further details can be found in our Confidentiality Policy. If a decision is made to breach confidentiality, the client will be informed in advance of the breach.
Disclaimer
Every effort has been made to ensure that all information contained on the Help & Advice webpages is both current and accurate. However, information within these pages is subject to change without prior notice. Please seek professional guidance for the latest information. Any advice given by members of staff is based on the information available and to the best of their knowledge. No liability can be accepted for any errors or misleading information. Please note the Help & Advice service is a member of AdviceUK.